Unlock a world of privileges when you spend, and earn rewards with Paragon Club.
Enjoy preferential shopping and dining privileges and entry to exclusive events as a member.
Earn points on every $100 you spend with a minimum of $20 in a single transaction. Enjoy a lifetime membership, birthday treats, and exclusive in-store offers.
Earn bonus points on every $100 you spend with a minimum of $20 in a single transaction, during selected campaigns. Enjoy 12-month membership, birthday treats, and exclusive in-store offers.
Earn bonus points on every $100 you spend with a minimum of $20 in a single transaction, during selected campaigns. Enjoy parking rebates, exclusive birthday privileges, Concierge services, in-store offers, and special invites to store events.
Receive a $7.90 parking coupon with minimum $100* spend in a single receipt. For the first 100 shoppers daily.
Paragon Club is a rewards programme, providing shoppers a new way to earn points for shopping and dining at Paragon. These points may be used to redeem different types of rewards and privileges.
Yes, the membership fee is currently waived.
You just need to download the “Paragon Club” smartphone app from the Apple Store for iPhones or Google Play Store for Android phones. Register as a member with a unique and valid mobile number, your email address and an alpha-numeric password of your choice. Complete a one-time verification of your mobile number to start earning points.
Your membership account will be identified using your mobile number. Each mobile number is unique to each member and sharing of mobile number is not allowed. Your email address will be used in the event if you need to reset your account password.
You will need to be at least 18 years of age to be eligible for the Paragon Club membership.
Paragon Club has three membership tiers. - Basic tier: Premier Members will begin with lifetime membership at this tier upon signing up as a Paragon Club member. - Next tier: Prestige Members who spend $25,000 and more within 12 consecutive months will be promoted to this tier. - Highest tier: Pinnacle This tier is by invitation at the discretion of the management.
There is no expiry date for Paragon Club memberships. However, Prestige members will have to spend a minimum amount within the next 12 consecutive months from the time they are promoted to retain that membership tier. For example, Prestige members are required to spend $25,000 and above within the next 12 consecutive months from the time they are a promoted in order to retain the membership tier.
As a Paragon Club Prestige member, you are entitled to bonus points during selected periods. As a Paragon Club Pinnacle member, you will be able to enjoy exclusive privileges from selected stores, as well as collect bonus points during selected periods.
Yes, you can enjoy birthday month privileges at selected stores. You can refer to the Paragon Club mobile app for the full list of birthday privileges. You can redeem the privileges by showing the store staff your QR code with “Birthday Cake” icon on the Paragon Club mobile app. This QR code can be found by tapping on the gold circle button located at the bottom of the mobile app.
You will need to first sign up as a member to start earning points for every block of $100 same-day spend. Same day receipts can be combined to meet the block of $100 spend. Each receipt must be a minimum of $20 and above in a single receipt from participating stores. Upon purchase, you will need to present your membership QR code found in the mobile app for the store staff to scan and process the point issuance. This QR code can be found by tapping on the gold circle button located at the bottom of the mobile app.
Total amount spent per day basis Premier: First $100 per day = 5 points Every subsequent $100 on the same day = 1 point Prestige & Pinnacle: First $100 per day = 5* points Every subsequent $100 on the same day = 1* point *Prestige and Pinnacle members can earn bonus points during selected periods.
Each member can earn and retain up to a maximum of 5,000 points at any one point of time, regardless of membership tier or amount of bonus points issued. For example, member who earned 5,000 points will need to redeem the points for rewards before he/she can accumulate points with the subsequent purchase again.
No, there are no limits to the number of receipts you can submit in a single day.
You can earn points at all participating stores except the following: • Paragon Medical • Banks/ ATMs • Money changer • Atrium vendors who are not mall tenants • Selected stores who are not participating in the programme Participating Outlets: • ALDO • 45R • A/X Armani Exchange • Action Hair Salon & Hair Spa by Action • Adeva Spa • Adidas (Wing Tai) • adidas ORIGINALS • Akashi Japanese Restaurant • Alexis Eyewear (Optical) Boutique • Amaris • Anne Fontaine • ANTE • ASICS • Baker's Brew (café . studio) • Balenciaga • Basil Thai Kitchen • Bee Cheng Hiang • Birkenstock • bloomB • Boarding Gate • BoConcept • Boggi Milano • Bora Aksu & Maryling (Opening Soon) • Bose • BOSS • Boulangerie Asanoya • Bread & Butter • BreadTalk • Brooks Brothers • Browhaus • Brunello Cucinelli • Burberry • Calvin Klein Jeans • Calvin Klein Underwear • Chalk Farm • CK Calvin Klein • Coach • coast LONDON • Cole Haan • Colonial Club Signatures • Columbia • Cortina Watch • Crystal Jade Golden Palace Restaurant • Da Paolo Gastronomia • Diesel • Din Tai Fung • DKNY • Dunhill • Elm Tree • Emporio Armani • Ermenegildo Zegna • Escentials • Esprit • ETRO • Famous Amos • Ferrari Store Junior • First Few Years • Fish & Co. • Flaming Queen • Furla • GEOX • Gingersnaps • Giordano Ladies • Givenchy • GNC Live Well • Greyhound Café • Grill by 1855 The Bottleshop • Growing Fun • G-Star Raw • Guardian • Gucci • GUESS • GUESS Kids/ Baby GUESS • Gyu & Tori • Ha-oh Hototogisu Ramen • Honeymill • HUE • Imperial Treasure Super Peking Duck • iStudio • Jacadi Paris • Jimmy Choo • Kelture Aveda Hair Salon • Kenko Wellness & Reflexology • KidSport • Krispy Kreme • Lacoste • LALIQUE • Larry Jewelry • Le Petit Society • Le Shrimp Ramen • L'Espace Beaute • LIU .JO • LIULI • Lladro • L'OCCITANE • Loewe • Longchamp • Lucca Vudor • M1 Shop • MAKE UP STORE • MALA MALA • Marks & Spencer • MAX & Co. • Mayoral • MBT • MCM • Merlin Frame Maker And Art Gallery • Metro • Miu Miu (Opening Soon) • MOISELLE • Montblanc • Moschino • Motion Sports • Mouawad • MUJI • New Balance • Nike • Northern Opticians • Off White • OUTSIDE • PAUL • Petit Bateau • Pois Boutique • Polo Ralph Lauren (Opening Soon) • Porcelain Origins • Prada • Pretty Ballerinas • Prive • PS. Café • Puma • Ralph Lauren Children • Robert Piano Co Kawai Music School • SABRINAGOH • Salvatore Ferragamo • Samsonite for Her • Seed Heritage • Shimbashi Soba • Shugar Prestige • Sinpopo Brand • So Pho • Soup Restaurant • Starbucks • Stella McCartney • Strip • SuLin Serio • Superitto • SuperNature • Sushi Tei • SWIMS • Tambuah Mas Indonesia Restaurant • Ted Baker • THANN • The Better Toy Store • The Body Shop • The Hour Glass (Opening Soon) • The North Face • The Planet Traveller • The Soup Spoon • Thye Moh Chan • Times bookstores • Tod's • Tokyo Milk Cheese Factory • Toss & Turn The Salad Bar • Toys 'R' Us • Treasures - Yi Dian Xin • Under Armour • Venchi • Versace • Vitakids • Watches of Switzerland • Watsons • White Space Art Asia by Heng Artland • World of Sports • XZQT Portfolio
No, the mobile app does not have the function to capture receipt image to issue points. The image of the receipt will be taken at the store as part of your point issuance requirement.
You can use your “Paragon Club” mobile app to check on status of the points. You can find this information under “Transaction History” on the mobile app.
The points you earn have a rolling nine months expiry period. You will be able to check validity of your points using the Paragon Club mobile app. For example, if points are issued in October 2019, they will expire nine months later, in July 2020. If points are issued in December 2019, they will expire on September 2020.
Points may take up to seven business days from the date of submission to be credited into your account.
You need a minimum of 250 points to start redeeming for rewards. Keep a look out for additional vouchers and rewards that will be launched progressively for your redemption selection. - $10 SPH Malls vouchers = 25 points - $50 SPH Malls vouchers = 125 points
When you have earned sufficient points, you can redeem for vouchers at the Paragon Concierge Counter located at level one.
No, however, you will enjoy preferential privileges for all mall promotions and lucky draws.
Redemption of points by proxy is not allowed as the Paragon Club membership and points are non-transferrable. Friends and family members who are keen to enjoy the same benefits can download the Paragon Club mobile app.
No, redemptions of points are irreversible.
You have up to seven days, including the day of purchase to have the points credited into your account. Please present the original receipts and the QR code shown in your Paragon Club mobile app to our staff at the Paragon Concierge counter at level one to have points credited into your account.
No, your Paragon Club membership and points are non-transferable.
For transactions within the day: Please proceed to the store which credited you the wrong number of points to request to void the erroneous number and credit you with the right number of points. For transactions one day after, and up to seven days from date of purchase: Please present the original receipts and the QR code shown in your Paragon Club mobile app to our staff at the Paragon Concierge counter at level one to request to void the erroneous number and credit you with the right number of points.
Please proceed to the Paragon Concierge counter at level one for assistance.
You can refresh the mobile app by updating it to the latest version through Google Play or the Apple Store depending on the phone you use.
You can visit the Paragon Concierge counter at level one between 10am to 9.30pm daily or drop us an email at ParagonClub@sphproperties.com.sg for enquiries.
You should register the mobile number that is on the phone you are using to download the application as a one-time password will be sent to your mobile device as part of the verification process.
You will need the Paragon Club app as part of the process to earn points. You will also be able to see how much points you have accumulated, when the points are expiring, as well as other privileges and rewards you are entitled to as a Paragon Club member.
All your existing information and points earned will remain the same.
The Paragon Club app is an application that can be downloaded from the App store and Google Play on your iOS and Android mobile devices. You will need this app to perform actions relating to the membership programme, such as scanning the QR code to earn points, checking when your points expire, and redeeming your points and store privileges. Our mobile website does not require installation and can be viewed on mobile browsers (i.e. Chrome, Safari, Internet Explorer) on your smart phone or tablets. The mobile website allows you to have access to our services, store directory, latest happenings and promotions in the mall.
There are many reasons why you may not be able to log in to your Mobile App: • Please check that you are connected to the internet, and that there is good signal. You can try to log in again when the signal is strong. • Please check that you have keyed in the correct password. If you have forgotten your password and need to reset it, tap on “Forgot Password?” on the login screen. This will take you through an authentication process before letting you choose a new password. To do this, you will need your registered mobile number with you. Singapore Mobile Numbers o Click on 'Forgot Password' on landing page o Enters mobile number with +65 country code o SMS with the reset password link will be sent to you o Click on link and resets password International Mobile Numbers o Click on 'Forgot Password' on landing page o Enters mobile number with international country code o Email with the reset password link will be sent to you o Click on link and resets password • Please check that you have downloaded the latest version of the Paragon Club app from the App Store or Google Play. • If you are still experiencing an issue with the app you can contact us at ParagonClub@sphproperties.com.sg for technical support.
You can reset it by tapping on “Forgot Password?” on the login screen. This will take you through an authentication process before letting you choose a new password. To do this, you will need your registered mobile number and/or email address, depending which country code your registered mobile is of.
Simply search for "Paragon Club” on App Store or Google Play. If you are unable to find the app, it is likely possible that your device OS version is not supported. For iOS, please ensure that your operating system is version 9 and above. For Android, your operating system will need to be version 5 and above.
If you did not receive your OTP within 2 minutes, select “Resend OTP” to request a new OTP. Note that there may be a lag time in receiving OTP via SMS if mobile connection is weak. Please check that you have the correct country code selected before requesting for an OTP. If you are still experiencing an issue with the app you can contact us at ParagonClub@sphproperties.com.sg for technical support.
You can find the QR code button in the Paragon Club app. It is a gold circle icon located at the bottom of the screen.
If you are experiencing slow loading, please check that you are connected to the internet, and that you have a good connection strength. You can try to login in again when the signal is strong.
Please go to the side menu by tapping the three lines found at the top left of the home screen. You should see a list on features offered by the app. On that list, tap on “Stores”. You will be able to search for a restaurant or store by typing on the search bar.
The information you see in the Paragon Club app is happening real-time, so it is always current. However, if the Mobile App is kept open for an extended amount of time, you should refresh or revisit your existing screen to retrieve the latest information.
The Paragon Club app is supported on the following platforms: • iPhone and iPod touch with version 9 and above • Android devices with version 5 and above
Yes, all critical information is encrypted, and no personal information is stored on your mobile device. However, please note that mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Yes. If you wish to download the Paragon Club app while you are overseas, you can do so when you are connected to App Store or Google Play. Please ensure that you have good internet connection.
Please go to the side menu by tapping the three lines found at the top left of the home screen. You should see a list on features offered by the app. On that list, tap on “Log out”. You will not be able to earn points after logging out of your account but you will still be able to browse our rewards catalogue, events, and promotions by clicking on “Browse as Guest” on the sign in page.
If you are experiencing an issue with the app you can contact us at ParagonClub@sphproperties.com.sg for technical support.
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(Last updated on 8 November 2014)