Careers
CHIEF CONCIERGE / CUSTOMER SERVICE EXECUTIVE
The Chief Concierge of Paragon is the key driver of the service standards, a Master in managing the customer experience of the mall, a Mentor and leader of our team of Customer Service Officers in delivering the most outstanding service.
Responsibilities
- Provide information and personalised customer service to our customers and shoppers
- Responsible for supervising, managing and training of the concierge service officers
- Ensure smooth daily operations of the concierge counter
- Maintain an up-to-date knowledge of the centre's activities and related events or information
- Driving the planning and implementation of initiatives in relation to Customer Service
Requirements
- Minimum Diploma in Hotel Management or related discipline
- Minimum 3 years of experience in the hospitality industry as a Chief Concierge or related industry in a customer service role
- Customer oriented with a pleasant demeanor and excellent networks
- Good communication skills and fluent in English language. Knowledge of a 3rd language is an advantage
- Excellent interpersonal skills with high grooming standards
- Highly motivated and possess good initiative
- Able to perform shifts and work on weekends
- Only Singaporeans and PRs need to apply
To apply, please forward your resume stating qualification, experience, present and expected salaries
and a recent photograph to:
Human Resource Manager
SPH Retail Property Management Services Pte Ltd
290 Orchard Road
#05-36A Paragon
Email: jobs@paragonsc.com.sg
HOUSEKEEPING SUPERVISOR / OFFICER
Responsibilities
- To supervise a team of housekeeping officers and managing day to day operations of the housekeeping functions of the shopping centre
- To maintain a high level of cleanliness and servicing and to adhere to the policies and procedures set by the Company
- To manage and schedule manpower with contractors and to supervise a team of cleaners
- To monitor and maintain adequate operating supplies and to conduct monthly inventory update
- To perform any other duties assigned by the Manager/Executive
Requirements
- Minimum GCE ‘A’ level or Diploma with at least 3 years of working experience as Housekeeping Supervisor in hotel/commercial industry
- Computer literate
- Possess good leadership qualities and interpersonal skills
- Able to work a 6-day week and perform shift duties
- Those with lower qualification/experience will be considered for the Officer position
- Only Singaporeans and PRs need to apply
Email: jobs@paragonsc.com.sg
SECURITY OFFICERS
- Minimum secondary education with at least 1 year of relevant experience
- Possesses Security WSQ/NSRS certification and is registered with SIRD
- Able to speak and write simple English
- Able to perform shift duties and is physically fit
- Only Singaporeans and PRs need to apply
Email: jobs@paragonsc.com.sg
